I have been a customer of Chime for a little less than a year and never an issue until I needed to dispute a charge that anyone can see is fraud. Chime denied my dispute. So I called to speak to a person and when I got somebody they told me that they do not have access to look at my account. Then I asked to speak to someone that can.. she transferred me to the disputes manager.. he told me that he can not help me and he also can not even look at my account to see what is going on.. what is the point of these peoples jobs. You are a the manager of the dispute department and you cant even LOOK at the account that needs to be disputed. WHAT!!!! I cant believe that I think something shady is happening with Chime. And no one should use this place. What ever is taking my money is charging my card at multiple different places.. 16 charges in 3 min. Unless I am Superman I cant to that! It is totaling in over $200 And because the lack of even trying to help, I think Chime is behind it! Dont ever use Chime.
User’s recommendation: Don’t use Chime.
Published at Sat, 01 Aug 2020 16:05:13 +0000