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Capital One / Chevy Chase Bank Reviews and Complaints | capitalone.com …

 

Capital One / Chevy Chase Bank Reviews and Complaints | capitalone.com …

Capital One / Chevy Chase Bank Reviews and Complaints | capitalone.com ...

Capital One Reviews

Most helpful review


New Reviewer


wabisabi M



My wife and I each applied for new Capital One credit cards. The cards arrived yesterday. My wife activated hers, used it once, tried to use it at an ATM but had problems with the PIN #. Called customer service. Tried to make another purchase, declined. Called…


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91 comments


PissedConsumer2024755




#2024755

I never ever thought capital one will throw you under the bus lesson learned



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ID

#231493


Review #231493 is a subjective opinion of poster.



Product


Capital One Credit Card
Loss

$1000



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PissedConsumer3259181 of Wallkill, NY


Refused service

I filed a dispute against Walmart for 2 purchases from June 2021 , every time I would call Capital 1 customer service they told me they would have to wait for 2 billing cycles to give me an update, after 7 months of calling them they finally said its been too long and they couldnt help me with the dispute, I asked for a supervisor and she said they couldnt help me and hung up on me, I plan on canceling my accounts after I contact the NY attorney general about their bad business practices , the ads they run on TV about how great they are is a complete lie, the reality is totally different, dont do business with this company !

User’s recommendation: Don’t use Capital One.

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ID

#3259181


Review #3259181 is a subjective opinion of poster.


Location

Wallkill, New York




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Verified Reviewer

New Reviewer




Raphael E Ucf




1.4

Ive had a Capital1 credit card for 3 years, during those 3 plus years I have been a faithful customer. I admit I had made a late payment a few times due to unforeseen occurrence. Never did I go beyond 30 day late payment. Capital one closed my account because I posted…


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ID

#3256325


Review #3256325 is a subjective opinion of poster.


Location

Tampa, Florida

Pros

  • Tramatizing

Cons

  • Designed to take advantage of you

Preferred solution

Let the company propose a solution



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PissedConsumer3248762 of Charlottesville, VA


I think I lost my card


1.0

I called you get a new card and then went through so much *** I finally told him I Jordan 12 card that they could shove it my recommendation is future customers as find another account
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ID

#3248762


Review #3248762 is a subjective opinion of poster.


Location

Charlottesville, Virginia




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Verified Reviewer

New Reviewer




Raphael E Ucf



Negative Credit Bureau Reports


1.1

I have had Capital one for Over a year and just because of one late payment they didnt increase my score. Instead my credit score went down 74 points. I called them and I disputed and Situation only got worse. They will not work with you. All they do is rape you, Overcharge and no matter how long youve been paying them All interest rates stay high just for their advantage, trust me not yours, Stay Away, I should have noticed the signs, everything said stay away, OMG I regret Wholeheartedly ever having this Card. Im newly Divorced that was my only reason, I am going to make a balance transfer to a new card. I advise everyone with a Capital One Card to do the Same, a lot of better interest rates. Believe me they wont work with you

User’s recommendation: Stay Away, look for Lower Intetest Card.

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ID

#3234394


Review #3234394 is a subjective opinion of poster.


Location

Tampa, Florida

Cons

  • Dont care attitude
  • Worsen your credit history
  • Not in the interest of card holder

Preferred solution

Credit Increase, Removal of negative credit bureau reports



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New Reviewer



Dawn S Vyp



Scammed!


1.0

When I applied, they said I qualify for $1500.00, but when I got the card, it only had $300.00 limit on it. I have not used the card yet & they say I owe $79.00 now after only having the card for 3 months. And I need to pay $79.00 every year, just to borrow $300-? Nothing was mentioned about an annual fee of $79- upon application. Then I go to use the card recently for the first time, in a store & online & it doesn’t work at all, even though I activated it. I want the card cancelled & I owe nothing, since I was mislead into applying only because they said I was approved for $1500-, I would Not have applied for only $300- And the card doesn’t even work.
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ID

#3228637


Review #3228637 is a subjective opinion of poster.



Product


Capital One Credit Card
Cons

  • Criminal

Preferred solution

I want the card cancelled & I owe nothing, since I was mislead into applying only because they said I was approved for $1500-, I would Not have applied for only $300- And the card doesn’t even work.



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New Reviewer



Michael C Fzl



Capital one sucks


1.0

Capital one sucks, Do not use this company! They have no customer loyalty whatsoever and you are only a number. Steer clear from them, I dont care if I have as much money as Elon musk I will never do business with them again

User’s recommendation: Stay away!!

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ID

#3222760


Review #3222760 is a subjective opinion of poster.



Product


Capital One Platinum Credit Card
Pros

  • I had faith in this company

Cons

  • Horrible customer service
  • Bad business practices

Loss

$49
Preferred solution

Redaction on my credit, Refunding of my fee which they’ve been holding now for two months



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Verified Reviewer

New Reviewer




Maria C Tap



Fraud

There are some purchases that I do not make of $ 400dlrs From credit card Which number can I call you As soon thanks
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ID

#3216894


Review #3216894 is a subjective opinion of poster.


Location

Tampico, Tamaulipas

Preferred solution

Full refund



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New Reviewer



Michael G Qxc



My card is not working

I have a Walmart credit card. I called the number I got entered my account number, and the stupid computer said thank you for calling capital one auto financing goodbye
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ID

#3194585


Review #3194585 is a subjective opinion of poster.


Location

Florissant, Missouri

Preferred solution

My card to work



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New Reviewer



Cora B Kie



Close accounts


2.5

I called to close my checking and savings accounts, but I was transferred 6 times but no one could take care of my request. All I wanted was to close my checking and savings accounts

User’s recommendation: Try to make easier for people to close accounts.

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ID

#3184797


Review #3184797 is a subjective opinion of poster.


Location

Ogden, Utah

Preferred solution

Deliver product or service ordered



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Verified Reviewer

New Reviewer




Judith L Qhi



I got tired of frequently being told that I entered the wrong password.

For every suggestion for making things right, they turned out to be wrong again. That gets frustrating if you feel you aren’t getting the problem solved.

User’s recommendation: I have no idea. Maybe other customers have suggestions.

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ID

#3178389


Review #3178389 is a subjective opinion of poster.


Location

Maple Valley, Washington




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Verified Reviewer

New Reviewer




Judith L Qhi



You make it impossible to check my account

You guys are idiots. I tried to log in to my account, and you said the password was wrong. It’s an almost-brand new password and I’m pretty sure I didn’t render it improperly. Then you said you were sending me a 6 digit password and you posted the numbers 123456. And of course (no surprise there) you said that wasn’t a 6 digit password. How is it possible for 123456 not to be six digits? In the meantime, I’m still not in my password. I’m about ready to take my business somewhere else. This isn’t the first time something similar has been pulled on my when I tried to check my status.
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ID

#3178371


Review #3178371 is a subjective opinion of poster.


Preferred solution

Let the company propose a solution



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Verified Reviewer

New Reviewer




Janis R Lwh



Fraud


1.0

You can listen to the recording! The virtual person acted like he could not hear! WHAT A BUNCH OF BULLSHIT!Stay away from Capital One!

User’s recommendation: Don’t let these people ruin your life and your finances!

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ID

#3173293


Review #3173293 is a subjective opinion of poster.


Pros

  • No pros right now

Cons

  • Ira department is horrific
  • Do not really care
  • Getting the run around

Loss

$9888
Preferred solution

Money for my loss of time and their intentional use of my name to fraud my account!



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Verified Reviewer

New Reviewer




Janis R Lwh



Credit report unauthorized inquiries


1.0

I called Capital One which is doing unauthorized inquires using my name per my annual Equifax credit report. I spoke with seven different people on four different phone calls, three of them were dropped by them! The last one was transferred four times. Finally, they told me that if I did choose not to give my social security number, they could not help me. I know this is a LIE since I had to call other companies to put a stop to other inquiries! I will need to fill out a form to send back to Equifax in order for them to research this info. Do not do business with this company since they are fishing for unauthorized info and selling your life! This is FRAUD!

User’s recommendation: Do NOT do business with this company.

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ID

#3173249


Review #3173249 is a subjective opinion of poster.



Service


Capital One Customer Care
Pros

  • Unhelpful

Cons

  • Poor service
  • Inability to serve customers in good standing
  • Fraud

Loss

$9000
Preferred solution

I want this company to CEASE AND DESIST from any further inquires on my credit. These are unauthorized!



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PissedConsumer3172425 of Newton Aycliffe, United Kingdom


Credit card application

Hi, just wondering how to get a credit card or a loan? I’ve been applying last time but unfortunately nothing and I need that money for weeding nd home improvement so I’m really hoping this time they give me loan or credit card. Emmanuel
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ID

#3172425


Review #3172425 is a subjective opinion of poster.


Location

Newton Aycliffe, England




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New Reviewer



Khamtanh P



Hunger Games


1.0

They wouldn’t let me activate my card when I got it. I had no money and was on my lunch break and just wanted something to eat!!! They wanted me to upload this, upload that. I was like, for real *** hat? I’m over here starving and they want extra things they wanted me to upload. F.Y.I I’m still hungry…
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ID

#3171715


Review #3171715 is a subjective opinion of poster.


Location

San Antonio, Texas

Preferred solution

My card activated so I can get something to eat…



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Published at Fri, 14 Jan 2022 16:2:1 GMT

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