0

Etsy Reviews and Complaints | etsy.com

 

Etsy Reviews and Complaints | etsy.com

Etsy Reviews and Complaints | etsy.com

Etsy Reviews


This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

New Reviewer



Daniel G Bfs




1.6






Explore video interviews

Update by user May 25, 2021

I’ve not heard anything I am sure this crook split the money with Etsy why else would he still be on their site I am angry this person got away with this but even more angrier at Etsy I feel like they dismissed my complaint I guess it was my money he stole not theirs…


View full review

Comment


Helpful

3



Not helpful

0





1 comment


James G Kue




#2063312

Pay with PayPal! They will refund your money if you do not receive your order.



Reply


0


0



Featured
ID

#2520816


Review #2520816 is a subjective opinion of poster.


Pros

  • Good items
  • Etsy has great service when the stores are real

Cons

  • This was my only negative experience

Loss

$220
Preferred solution

Full refund



Share



Share


Tweet


Advertisements

","permissions":"","metadata":"}","reportCreativeGeometry":false,"isDifferentSourceWindow":false,"goog_safeframe_hlt":,"encryptionMode":null}” scrolling=”no” marginwidth=”0″ marginheight=”0″ width=”300″ height=”250″ data-is-safeframe=”true” sandbox=”allow-forms allow-popups allow-popups-to-escape-sandbox allow-same-origin allow-scripts allow-top-navigation-by-user-activation” role=”region” aria-label=”Advertisement” tabindex=”0″ data-google-container-id=”3″ style=”border: 0px; vertical-align: bottom;”>

Most helpful review


This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer



Mikayla M Iic




1.0

Seller cancelled my order without even asking. She leaves details out of the description in which it says handmade but what she doesnt say is she send the items to a seamstress to be made so she is not making them. Estimated delivery was 2 weeks when first purchasing…


View full review

Comment


Helpful

1



Not helpful

7





3 comments


PissedConsumer2036596




#2036596

“….. Or if you would prefer I can cancel your order…..” This what your text message said.

She is giving you a choice here. Thist sentence does not states… I am cancelling your order. Maybe you misinterpreted what she wrote.

I cannot understand you not being happy since she continued to push the date further back. Totally understandable. I live in Texas and every thing really was shut down. I can attest to that.

We were in a lockdown and now , that we are ‘open’ my city which is a tourist type place has had 300,000 every weekend. My town is a popular tourist area and out population is about 50,000. We have experienced this since it was ok to go places. As far as this person having someone else making her items.

I know of someone who evidently buys things from others and resells them. The person I know and this person is not the same. I know that the main requirement is that all items must be homemade or vintage. This person does fit the homemade portion.

The item does not need to be made by the shop owner. I do not believe that is in the rules. I cannot speak for the person who was selling to you. She does not work for Etsy so, in a sense Etsy cannot be blamed.

If she was employed by them then, yes that would be an Etsy issue. Life was crazy during the pandemic because everything was shut down. Parents in Texas could not go to work because schools and daycares were closed. Lots of parents had tons of issues.

This was a nightly thing on the news.

Hopefully, the people got vaccinated and Delta will not be as bad. Unfortunately, the current news says it is already rising for unvaccinated people.



Reply


0


0



View more comments

ID

#2150788


Review #2150788 is a subjective opinion of poster.



Product


Etsy Salena Herring Profile
Pros

  • No pros

Cons

  • Refunded my purchase with no mutual feelings
  • Did the opposite of what was asked
  • Was giving unprofessional excuses

Preferred solution

Apology



Share



Share


Tweet





Melroy Hix



Lie. No resolution

Seller lied about engraving. Shipment promised in 5 to 7 business days. Did not happen. Seller refuses cancellation but unable to complete refund due to misinformation.

User’s recommendation: Never.

Comment


Helpful

0



Not helpful

0





ID

#3172034


Review #3172034 is a subjective opinion of poster.


Location

Purlear, North Carolina




Share



Share


Tweet





PissedConsumer3171928 of Dubai, United Arab Emirates


Gift voucher issue

Hello, Im trying to buy a gift voucher for a friend who live in dubai. When I check out it says i cant as I need to add a USA address, if this is the case can I add a USA address but will she still be able to redeem the gift voucher in dubai?
Comment


Helpful

0



Not helpful

0





ID

#3171928


Review #3171928 is a subjective opinion of poster.


Location

Dubai, Dubai




Share



Share


Tweet


Advertisements




PissedConsumer3171825 of Atlanta, GA



1.0

I ordered 2 pairs of Pittsburgh Steelers shoes, one for my son and one for myself. The shoes are two different styles, one customized for my son, one pair without any customization for myself. As it turns out the order for my shoes was paid in full, but the order was…


View full review

Comment


Helpful

0



Not helpful

0





ID

#3171825


Review #3171825 is a subjective opinion of poster.


Location

Atlanta, Georgia




Share



Share


Tweet





PissedConsumer3171585 of New York, NY


Fees taken out of sales amount


1.3

They are overcharging sellers…. this is twice in a row that they took out $40 from a sale of $200.

User’s recommendation: don’t sell on Etsy.

Comment


Helpful

0



Not helpful

0





ID

#3171585


Review #3171585 is a subjective opinion of poster.


Location

New York, New York




Share



Share


Tweet



New Reviewer



Tim T N



Packages not delivered


1.0

I will never order anything from you guys. So hard to get customer service. Package delivered wrong address
Comment


Helpful

0



Not helpful

0





ID

#3171500


Review #3171500 is a subjective opinion of poster.


Location

Santa Ana, California

Loss

$113
Preferred solution

Full refund



Share



Share


Tweet



This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer




Dama E



Seller


1.0

Seller was very disrespectful. I even tried contacting Etsy costumer service and no answer either. Don’t buy here
Comment


Helpful

0



Not helpful

0





ID

#3171479


Review #3171479 is a subjective opinion of poster.


Loss

$43
Preferred solution

Full refund



Share



Share


Tweet





PissedConsumer3171382 of Memphis, TN


Products don’t work


1.0

I purchased a Christmas clock from Texas Cache it doesnt work songs are wrong on every hour and sound is very low I spoke with seller he refused refund never will purchase again on site, I have a clock that doesnt vwork I could have bought from a second hand store if I wanted second hand quality A hot mess

User’s recommendation: Not purchase anything from Texas Cache.

Comment


Helpful

0



Not helpful

0





ID

#3171382


Review #3171382 is a subjective opinion of poster.


Location

Memphis, Tennessee




Share



Share


Tweet





PissedConsumer3171368 of Chico, CA


Order issue

To whom it may concern, I ordered these sneakers on 11/7/2020 as a Christmas gift this year. To this date, I have not received them or any confirmation of a shipment date. Addition, I cannot find this company on your website now. I am extremely upset and will not order anything from Etsy going forward if this is not resolved. I have included photos for your review. Any assistance in this manner would be appreciated. Dianne Brady Fernandez 530 591 ****

User’s recommendation: Never use this site for purchases.

View full review
Comment


Helpful

0



Not helpful

0





ID

#3171368


Review #3171368 is a subjective opinion of poster.


Location

Chico, California




Share



Share


Tweet



New Reviewer



Barbara C Kgb



I was scammed by Etsy.com


1.3

I received a crumpled Christmas wreath, unlike the Etsy.com photo. The seller had scammed at least six other customers, by sending them only cheap facimilies of the Esty.com, pictured wreath. Instead of 24 inches circumference, it was a pitiful 14 inches diameter, with a small wooden nativity scene, unlike the doll like figures on the Etsy site. Etsy requires you settle with the seller. They fired the seller, kept the money, and responded, ‘case closed’.

User’s recommendation: Don’t trust Etsy.

Comment


Helpful

0



Not helpful

0





ID

#3171282


Review #3171282 is a subjective opinion of poster.


Pros

  • Lot of things available

Cons

  • Etsy fired the seller
  • Kept the money
  • And closed the case

Loss

$56
Preferred solution

Full refund



Share



Share


Tweet





PissedConsumer3170970 of Davisburg, MI


Questions about shipping

I would like to talk to someone about my order I need to find a cheaper route for the shipping its costing more than the bec
Comment


Helpful

0



Not helpful

0





ID

#3170970


Review #3170970 is a subjective opinion of poster.


Location

Davisburg, Michigan




Share



Share


Tweet



New Reviewer



Marilyn M Jbm



I can’t resolve a suspended account


1.0

Every time I try to checkout an item(pay for) a little sentence pops up that says hmmm something went wrong there is no direct or satisfactory response to resolve this issue! All I want to do is to buy a ring for my daughter.

User’s recommendation: Don’t buy on Etsy!

Comment


Helpful

0



Not helpful

0





ID

#3170491


Review #3170491 is a subjective opinion of poster.


Location

Pacific Palisades, California

Preferred solution

Let the company propose a solution



Share



Share


Tweet





PissedConsumer3170299 of Lancaster, PA


Very unhappy with customer service

Went on to chat bout a problem with only getting part of my order. Waited 1/2 for chat person. After they came on they asked for name and address nd said hold on while we find your order. I waited 20 minutes and then got message L.A. left the chat. So one hour and I have no resolution

User’s recommendation: Don’t Exocet help if you have a problem.

Comment


Helpful

0



Not helpful

0





ID

#3170299


Review #3170299 is a subjective opinion of poster.


Cons

  • Terrible customer support




Share



Share


Tweet



New Reviewer



Capen C



Checking on my order

I was sent an email on December 9th that my order was sent and the the expected arrival time was Dec 10-15th. It’s now the 17th and it’s not here. I’m not pissed yet. Do I need to be patient or start looking for my order?
Comment


Helpful

0



Not helpful

0





ID

#3170072


Review #3170072 is a subjective opinion of poster.


Location

Fernley, Nevada

Preferred solution

Deliver product or service ordered



Share



Share


Tweet



New Reviewer



brittany m Rad



Harrassment


1.0

One of your sellers is harassing me, she had sent me countless threatening messages. She goes by the name Birdie Moran her shop is bumblebeemoron

User’s recommendation: Remove her as a seller.

Comment


Helpful

0



Not helpful

0





ID

#3169979


Review #3169979 is a subjective opinion of poster.


Preferred solution

I want an apology and I want her shop shut down. She sent threatening and harassing messages to me and the current Miss Universe Ireland Katharine Walker. The messages were gross, ripping Katharine apart for being a pediatric nurse.



Share



Share


Tweet





PissedConsumer3169953 of Lancaster, PA


No satisfaction after holding 1/2 hour for a chat then finally L.A. answered and asked for name and address. Then said give me a few minutes to check your order. I held for 15 minutes and then


1.9

L.A. answered asked for name and address, said hold for a few minutes so I can check your act. Held 15 minutes and screen said L.A. left the chat. Still very unhappy

User’s recommendation: Not easy to deal with ETSY if there is a problem.

Comment


Helpful

0



Not helpful

0





ID

#3169953


Review #3169953 is a subjective opinion of poster.


Location

Lancaster, Pennsylvania




Share



Share


Tweet


Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read
Blog article

Published at Sat, 18 Dec 2021 0:2:1 GMT