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Shein Reviews and Complaints | shein.com

 

Shein Reviews and Complaints | shein.com

Shein Reviews and Complaints | shein.com

Shein Reviews

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Mia S Djb




2.8

Okay , ive email shain , called fed ex over and over waiting for hours just to get ahold of someone. I have tried to contact shein through their social media. i have tried everything. i order from shein all of the time , the first 2 times i ordered it came in a week…


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36 comments


Aldonia Yzv




#2027701

Phone calls at (9284)91.24.67)helflain service number



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ID

#1964462


Review #1964462 is a subjective opinion of poster.



Service


Shein Shipping Service
Pros

  • Style of the clothing
  • Good price
  • Quality

Cons

  • Delayed delivery
  • We are not able to contact with shein customer service by phone
  • Poor customer service

Loss

$180
Preferred solution

Deliver product or service ordered



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PissedConsumer3009676 of Houston, TX


Having problems with shipping didint put my full address

I forgot to put the apartment number now Im having trouble to make them ship the item to my apartment
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ID

#3009676


Review #3009676 is a subjective opinion of poster.


Location

Houston, Texas




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Sajan Zbl



My order was lost

I got an email from Buffalo logistics. Basically they were informing me that my parcel was lost while in transit with Buffalo. They told me to contact the supplier for replacement of a parcel. Below is the screenshot of the email they sent me and the letter. My order number was BUFZA307003****YQ Asanda N Pietersen.

User’s recommendation: I would recommend my friends and family to buy from shein as I never experience any hiccups with Shein.

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ID

#3009665


Review #3009665 is a subjective opinion of poster.


Location

Durban, Kwazulu-Natal




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PissedConsumer3009660 of Gdańsk, Poland


Refund order

They finally refunded my money back..thank you so much for helping me out… Am now a happy customer
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ID

#3009660


Review #3009660 is a subjective opinion of poster.


Location

Gdańsk, Pomerania




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Nkhensani M



I have been waiting for my refund it’s three weeks now

I order and cancelled my order I’ve been with for my refund for three weeks now and I need revived any massage or email from them
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ID

#3009651


Review #3009651 is a subjective opinion of poster.


Cons

  • Takes time to deliver
  • Takes time to be delivered

Loss

$755
Preferred solution

Full refund



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PissedConsumer3009648 of Houston, TX


Having problems with shipping didint put my full address

I forgot to put my apartment number in the shipping address and Im having trouble having them shipping the item to me
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ID

#3009648


Review #3009648 is a subjective opinion of poster.


Location

Houston, Texas




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Shayla E Ybh



Where’s my *** package?


1.0

*** YOU I JUST WANT MY STUPID *** CLOTHES *** WIPE. I paid almost $100 on barely anything!!!!!! One hundred dollars for 6 items that magically never made their way to me. Instead they were returned to sender.. why????? I have 0 idea. I paid for my clothes on 10/6/21 and it is now 10/26/21 I WANT MY *** CLOTHES. HIGHLY DO NOT RECOMMEND THIS *** *** WEBSITE YOU SHOULD EVACUATE.

User’s recommendation: Don’t shop here. If I could give 0 stars I would.

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ID

#3009627


Review #3009627 is a subjective opinion of poster.


Location

Miami, Florida

Pros

  • Cheap products

Cons

  • Impossible to get the right return label
  • To speak to live person
  • Time

Loss

$100
Preferred solution

Deliver product or service ordered



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Shayla E Ybh



My package never arrived


1.0

Where are my clothes? How do you charge a fortune for *** shipping AND I DONT EVEN GET ME *** My birthday is in 2 weeks on the dot. DELIVER MY *** CLOTHES BY 11/10

User’s recommendation: This is the most *** website in the world .

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ID

#3009612


Review #3009612 is a subjective opinion of poster.


Location

Miami, Florida

Pros

  • Cheap price

Cons

  • Never received my order
  • Slow responders
  • I have not yet get my order

Loss

$100
Preferred solution

Deliver product or service ordered



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PissedConsumer3009600 of Saint Johns, Canada


I need to made sure the right address went in on my order

I need the stuff to go to 19 pond view court, Im not sure if that was the address that went in if its any other one dont send it there. Thank you
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ID

#3009600


Review #3009600 is a subjective opinion of poster.


Location

Saint Johns, Newfoundland And Labrador




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Quinny b



Order update

my order has a delay and i need its by the 29th and there was no answer which is making me more upset ..please get back with me as soon as possible
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ID

#3009564


Review #3009564 is a subjective opinion of poster.


Preferred solution

Deliver product or service ordered



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Thelma Marie C



Resolved: U have not sent out my packages

Update by user Oct 26, 2021

Company fixed the issue and I have been provided with full refund.

Original review posted by user Oct 26, 2021

1ZA158881****66795. Need packages to b sent to me or refund my money to my back account today.. I’m not happy with the type of service

User’s recommendation: *** no.

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Resolved
Just updated
ID

#3009519


Review #3009519 is a subjective opinion of poster.


Cons

  • Bad tracking information
  • No delivery of product
  • No contact info

Loss

$147
Preferred solution

Full refund



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LaZaria R



Missing


2.8

I order a 2 tops a white crop and a black and white flannel and it was supposed to be delivered today but instead somebody tried to deliver it last night my number is a form a contact and how did it make it to the post office in Aurora and then go out out for deliver if there was address something was wrong and it doesnt sit right with me not i asked for a refund but Ill probably never shop on b here again if though Ive ordered multiple things for this site i dont know why there was a mix up now
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ID

#3009370


Review #3009370 is a subjective opinion of poster.



Product


Shein Clothing
Preferred solution

Let the company propose a solution



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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer




Umair G



Very rude and unprofessional delivery driver


4.0

I would like to share his whatsapp voice message, and you can see for your self. It would be better if you teach some manners and professionalism to the delivery drivers.

User’s recommendation: never ever answer calls or whatsapp message from this rude driver.

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ID

#3009263


Review #3009263 is a subjective opinion of poster.


Preferred solution

Apology



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PissedConsumer3009260 of Dublin, Ireland


SHEIN order never came

Order number – GSHMDG009000W6T I ordered weeks ago and its still saying its in Netherlands local facility since 19th October
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ID

#3009260


Review #3009260 is a subjective opinion of poster.


Location

Dublin, Leinster




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PissedConsumer3009238 of Petaling Jaya, Malaysia


I need to speak to someone from your customer service but can’t seems to get through.

What an experience!! I have been trying to speak to someone since yesterday afternoon. Im tired of repeatedly writing the reason &;;;;;;; get only ,please contact this . Link for better service. Why cant your people call me since I cant even get the correct contact number. My mobile number is +601********. WhatsApp also is better than none. My order number is #GSHME200****AW5 Please have someone to call me. Thank you
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ID

#3009238


Review #3009238 is a subjective opinion of poster.


Location

Petaling Jaya, Selangor




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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer




Alexus_chatman1



Alexuschatman2677@***.com

I ordered from Shein and never received any of my packages. Ive waited three weeks to see that they got sent to another address, The people actually sign my signature and took my package:( I either want my money back or a refund or can you send the same order to the right address thats on my account.¿
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ID

#3009146


Review #3009146 is a subjective opinion of poster.


Loss

$98
Preferred solution

Full refund



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Published at Tue, 26 Oct 2021 9:2:1 GMT

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