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Uber Reviews and Complaints | uber.com

 

Uber Reviews and Complaints | uber.com

Uber Reviews and Complaints | uber.com

Uber Reviews


New Reviewer


Kristopher w Ozz



Someone use my debit card three times without my authorization with Uber






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Yes someone stole my account with my debit card and had three rides with Uber. I would like it to be investigated my name is kristopher white thats kristopher with a K you can reach me at 813-468-****
Comment


Helpful

2



Not helpful

9





Featured
ID

#2441909


Review #2441909 is a subjective opinion of poster.


Location

Land O Lakes, Florida

Preferred solution

Someone stole my debit card account number and had three rides with Uber



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Most helpful review


This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer



Nick W Zwg of Atlanta, GA




2.4

I have been using Uber for several months &;;;;;;managed to reach Platinum level..close to Diamond. After an app update I started getting an error saying my payment methods weren’t valid & I went through the back and forth protocol of…


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Comment


Helpful

6



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0





1 comment


Coco




#1885958

Omg !! Almost dead on to what I’m dealing with right now with uber.

I’m on the same level as you are as a ride I use Uber pretty much everyday over 1100 rides, to wake up to a charge of $92 so I seek help from the so call supposed support team I provided all the info the asked and a screen shot just to get a response from Uber saying my account is suspended due to me violating the terms and conditions. .I’m beyond irritated that the company is allowed to rip people off



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5


2



ID

#1930565


Review #1930565 is a subjective opinion of poster.


Location

Atlanta, Georgia


Product


Uber Mobile Application



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PissedConsumer2968019 of La Jolla, CA


Problem with customer support


1.2

Uber has fallen to rock bottom. Their customer support is useless. Good luck getting any help from them. They made a small issue worse. I will never use them again. Lift is the better option.

User’s recommendation: Use lift.

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Helpful

0



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0





ID

#2968019


Review #2968019 is a subjective opinion of poster.


Location

La Jolla, California




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New Reviewer



Melquan Lqf



Lost phone


1.0

My aunt lost her phone in the Uber called from a friends phone. That does not have the Uber app. The app has no way of reporting the lost phone

User’s recommendation: This process is too hard and too involved.

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Helpful

0



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0





ID

#2967895


Review #2967895 is a subjective opinion of poster.


Location

Vancouver, Washington




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New Reviewer



Ravi N Uob



Please connect with customers service

Due to yesterday issue we were unable to cancel our bus ticket booking so kindly go through our issue and do the needful
Comment


Helpful

0



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0





ID

#2967845


Review #2967845 is a subjective opinion of poster.


Loss

$1300
Preferred solution

Let the company propose a solution



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New Reviewer



Vikash D Dii



Paid in cash to driver

I have paid cash for my trip and in the app is still showing pending..pls check with the driver for the receipt and update in your app
Comment


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0



Not helpful

0





ID

#2967774


Review #2967774 is a subjective opinion of poster.





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New Reviewer



Muktar K Odb



They over charged me my fair was $8.97 and they charged me $88.97

They over charged me my fair was $8.97 and they charged me $88.97 I dont know why they charged me all that for
Comment


Helpful

0



Not helpful

0





ID

#2967532


Review #2967532 is a subjective opinion of poster.


Loss

$80
Preferred solution

Full refund



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PissedConsumer2967349 of Henderson, NV


Change time

We tried to change the pick up time wouldn’t except my info and we did not have a code #. I was told that no one had shown up after all!
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0



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0





ID

#2967349


Review #2967349 is a subjective opinion of poster.





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New Reviewer



Daryl P Igt



Uber reckless driving


1.0

Uber driver drove off my driveway over my front yard before she picked up a person two doors down she turned around
Comment


Helpful

0



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0





ID

#2967102


Review #2967102 is a subjective opinion of poster.


Preferred solution

Apology



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New Reviewer



Mariah P App



Rental refund issue


2.0

I was charged again after cancelling a reservation for a rental car. Reservation #US56192**** Made by Mariah Peterson.
Comment


Helpful

0



Not helpful

0





ID

#2967094


Review #2967094 is a subjective opinion of poster.



Service


Thrifty Car Rental Car Rental
Pros

  • Good clean rides

Cons

  • Money was basically kept without credit or refund
  • No way to get help

Loss

$262
Preferred solution

Full refund



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New Reviewer



William M Iwj



Was charged for a non confirmed ride


1.0

Ordered a car nothing was confirmed so we ordered another ride which was confirmed and also paid for with a tip

User’s recommendation: DONT TRUST UBER.

Comment


Helpful

0



Not helpful

0





ID

#2966709


Review #2966709 is a subjective opinion of poster.


Location

Austin, Texas

Loss

$20
Preferred solution

Full refund



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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer




Moishe E



I am having problems

I got charge $4 extra which I didn’t authorize for a tip I also got recently charges by the Riders hoober when the driver cancelled the trip I don’t know why I got charged the minimum when your own driver are canceling the trip
Comment


Helpful

0



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0





ID

#2966708


Review #2966708 is a subjective opinion of poster.


Cons

  • No customer servie

Preferred solution

Full refund



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New Reviewer



Valencia M Czy



Can’t get in touch with Uber

I have tried calling all of the numbers listed on line and through Uber. However none of them work and I have not been able to speak to a live person about my issues with the company.
Comment


Helpful

0



Not helpful

0





ID

#2966678


Review #2966678 is a subjective opinion of poster.


Preferred solution

Price reduction



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New Reviewer



Stephen Qoz



Cobro no autorizado

Soy persona discapacidad utilizo Uber para ir al Doctores por alguna razón cobran un cargo mensual para traer comidas yo nunca e pedido eso hable ase unos meses con un supuesto agente no tome su nombre porque me es muy difícil utilizar mis manos esa persona medijo que no me preocupara se regresaría lo que abría cobrado y no abría más cobros pero siguen cobrando y no solo eso suben las tarifas porfabor regresen lo que an tomado de mi tarjeta
Comment


Helpful

0



Not helpful

0





ID

#2966435


Review #2966435 is a subjective opinion of poster.


Location

Queens, New York




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New Reviewer



Candice C Gii



My background check

Ive waited more than 3-5 business days and my background check still hasnt cleared! Im not understanding why! I was already approved once before and nothing has changed!
Comment


Helpful

0



Not helpful

0





ID

#2966418


Review #2966418 is a subjective opinion of poster.





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Verified Reviewer

New Reviewer




Folasade Ytc



I can’t use my uber account

I did 3 rides and then I understood that there is a problem with my payment I am new costumer for uber I am using Lift from more then 4 years I am paying with the same credit card there What is the problem with Uber
Comment


Helpful

0



Not helpful

0





ID

#2966358


Review #2966358 is a subjective opinion of poster.


Location

Honolulu, Hawaii




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Verified Reviewer

New Reviewer




John C Egm



No Customer Service


1.5

Food arrived 45 minutes after ordering. STONE COLD inedible. No response from UBER. If this is not settled UBER will lose me as a customer

User’s recommendation: Beware as there is no telephone number for UBER customer service.

Comment


Helpful

0



Not helpful

0





ID

#2966295


Review #2966295 is a subjective opinion of poster.


Location

Farnborough, England




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Published at Thu, 14 Oct 2021 1:2:1 GMT

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