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Lyft Reviews and Complaints | lyft.com

 

Lyft Reviews and Complaints | lyft.com

Lyft Reviews and Complaints | lyft.com

Lyft Reviews


This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ

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Gregg M Ohf of Seffner, FL




1.0






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Update by user Sep 10, 2021

All I see is a bunch of POS a-trolls who are butt-hurt by proxy for a company that was okay with an employee who was okay with not having the decency to even pretend to be a professional. She could’ve told me it was stolen.

I wouldn’t have known better. Instead, they…


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180





33 comments


PissedConsumer2063638




#2063638

Honestly you are behaving like a two year old as everyone is saying.



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Featured
ID

#2552604


Review #2552604 is a subjective opinion of poster.



Service


Lyft Customer Care
Pros

  • Kind of
  • Better than walking

Cons

  • Customer service

Preferred solution

Let the company propose a solution



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Most helpful review


This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer



Amarilys Q



Fraudulent charge


1.0

I was charged for transactions I didn’t use lyft I never have I own a car. I went to my financial institution they said to contact lyft they can only go back 6 months.
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2 comments


PissedConsumer1943955




#1943955

So you let someone rip you off for more than six months and you want your bank to help? Forget it… They probably won’t because they probably think you either are in on this or know who is(and won’t prosecute) hence sending you back to Lyft who will probably send you back to your bank.



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1


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Isela




#1963187


@PissedConsumer1943955

That’s true



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ID

#2255935


Review #2255935 is a subjective opinion of poster.


Location

Philadelphia, Pennsylvania




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joseph w Iag



Double charged

Why was I charged twice for rides that were already charged to my account and why hasnt the money been put back you guys took the money for all the rides and took it again why I need that money back
Comment


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0



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0





ID

#2967034


Review #2967034 is a subjective opinion of poster.


Location

Washington, District Of Columbia

Loss

$109
Preferred solution

Full refund



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Raya S Hfe



Unsafe

Wasnt paying attention and came across the intersection and we almost got in a car accident and Im pregnant want money back!!
Comment


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0



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0





ID

#2967002


Review #2967002 is a subjective opinion of poster.


Pros

  • Safe travel

Cons

  • Make uber look way better

Loss

$15
Preferred solution

Full refund



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Torica M



I’m applying to drive with Lyft

I applied to drive with lyfe and was denied.Can someone became a driver again please.912 963 ****.Im not a bad person.
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ID

#2966993


Review #2966993 is a subjective opinion of poster.


Pros

  • You get a ride

Cons

  • Lack of customer service

Preferred solution

To drive again



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M. Idalia P



Driver fractured my finger by closing the window on it. Please call me immediately. 773 610-****

A Lyft driver closed the window on my fingers and one is fractured. I had to go to the ER right after it happened I need help with this PLEASE! 773 610-****
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ID

#2966991


Review #2966991 is a subjective opinion of poster.


Location

Chicago, Illinois

Preferred solution

I need Emergency Room costs X-rays and all medical bills paid by Lyft and refund for my ride to Rush Energency room. I also had to miss work today and tomorrow.



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Yamari Sps



Gift certificate did not make it to my sister’s phone

Why dont you answer your phone? She didnt receive $100 gift certificate at 973-440-**** She needed this to get home. Her name is Marlene Egan
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ID

#2966968


Review #2966968 is a subjective opinion of poster.


Location

Charlotte, North Carolina




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Dock R Tyw



Charge me for a ride I Cancel

Need refund of $2699 you took out my Account I cancel that ride on October 9 Please send money back thank you Still will ride with you lift .
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ID

#2966945


Review #2966945 is a subjective opinion of poster.


Loss

$30
Preferred solution

Full refund



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Bonita Jng



My account was charged, and I didn’t use your service.

I am being charged $31.99 on my account. I did not use Lyft or Uber or anyone. I have a car. I cant get a hold of anyone to dispute this. What the heck.

User’s recommendation: Use a card one time in a year and see how they charge you later for something I.

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ID

#2966855


Review #2966855 is a subjective opinion of poster.


Loss

$32
Preferred solution

Full refund



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Carole M Xbd



Help with service

I have been trying to get some help. Some one charges a ride to my card and I can’t get anyone from LYFT to respond.
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ID

#2966820


Review #2966820 is a subjective opinion of poster.


Location

Forney, Texas

Loss

$48
Preferred solution

Full refund



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Nick A Bag



I accidentally clicked something I was supposed to and really need it to be refunded.


2.6

Update by user Oct 13, 2021

I need this to be resolved please. I didn’t mean to purchase this and I don’t need it please help me.

Update by user Oct 13, 2021

I need help .!!

Original review posted by user Oct 13, 2021

I accidentally click to confirm purchase of the scooter and bike transportation when Im not interested in it. I didnt mean to click it my hand just slip and click continue and it automatically when through. Please I need your help I dont want to be charged for this when Im not even going to use it.

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ID

#2966806


Review #2966806 is a subjective opinion of poster.



Service


Lyft Motorcycle Rental
Pros

  • First problem with lyft

Cons

  • No customer service contact
  • No costumer service

Loss

$6
Preferred solution

Full refund



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PissedConsumer2966391 of Philadelphia, PA


Did not call


1.0

I was charged on $24.78 and I did not even call or use it. I need a refund. Cant get a hold of any!!!!
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ID

#2966391


Review #2966391 is a subjective opinion of poster.


Location

Philadelphia, Pennsylvania




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PissedConsumer2966363 of The Bronx, NY


PLEASE REFUND MY MONEY

MY LYFT DRIVER WAS SUPPOSED TO COME IN A GREY HONDA HE SHOWED UP IN A BEAT UP ASTOR VAN THAT IT LOOKED LIKE HE KILLED PEOPLE IN THEN WHEN I TOLD HIM I WASN’T GOING IN A BEAT UP VAN THAT ONLY HAD TWO DOORS SO I WOULD have HAD TO SIT IN THE BACK OR THE FRONT HE CANCELED MY RIDE AND CHARGED ME FOR THE CANCEL. I SHOULD Have NEVER BEEN IN THAT SITUATION
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ID

#2966363


Review #2966363 is a subjective opinion of poster.


Location

The Bronx, New York




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New Reviewer



Ashley D Wda



My drivers license

You guys are saying that my drivers license number is invalid however its not I use it to drive for Uber every day its uploaded in their app as well and approved so Im not sure why you guys are not accepting it also Im wondering if and when I can get approved to drive for Lyft do you guys offer ride share insurance like Uber?? If someone could please contact me I would greatly appreciate it 541 816 ****
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ID

#2966275


Review #2966275 is a subjective opinion of poster.


Preferred solution

I need a live agent to help me apply so I can fix whatever the issue with my drivers license is my license is valid and used for all other ride share and delivery apps so please help me



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New Reviewer



Cayla R



Waiting on refund


1.0

Yes still waiting on my $20 back for the “damage fee” that wasnt needed for a previous ride. Ive tried to contact someone with this company a few times.
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ID

#2965685


Review #2965685 is a subjective opinion of poster.


Pros

  • Nice cars with ac
  • This is good and reliable
  • Usually dependable

Cons

  • Slow refund
  • Did not resolve the issue
  • Drivers late or get lost

Loss

$20
Preferred solution

Full refund



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New Reviewer



Sandi J Quw



Fraud


1.0

My card has been hacked and No one will help, called three times and was transferred hung up multiple times, my card needs blocking and they dont care. I am a senior this is ridiculous!!!

User’s recommendation: Not.

Comment


Helpful

0



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0





ID

#2965338


Review #2965338 is a subjective opinion of poster.


Loss

$333
Preferred solution

Full refund



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New Reviewer



Sandi J Quw



Fraud

I have multiple charges on my debit card and they ARE ALL FRAUD. I am a senior citizen and someone has linked my card to their account. They have drained my account and my card needs to be blocked ASAP

User’s recommendation: Not.

Comment


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0



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ID

#2965329


Review #2965329 is a subjective opinion of poster.


Location

Boulder City, Nevada




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Published at Wed, 13 Oct 2021 13:2:1 GMT

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