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ShopKick Reviews and Complaints | shopkick.com

 

ShopKick Reviews and Complaints | shopkick.com

ShopKick Reviews and Complaints | shopkick.com

ShopKick Reviews

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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



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New Reviewer



Darriel S




4.4

I’m never able to get the walk-in points at TJ Max, and Marshall’s department and was wondering if you can help. I’ve done all the trouble shooting procedures, including deleting and reloading the app. I’ve tried several different locations and always send an error…


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1 comment


PissedConsumer2021456




#2021456

Am having the same problem with TJMax/Marshall’s and have begun have a problem with Carter’s & OshKosh B’gosh with ShopKick server having problems saying when location is detected kicks will be given…Location stays on all the time. After 15 minutes of waiting, I just left……

Missed over 2000 kicks in the month of May alone.

Like the other customer I have done all the –restarting phone-turning bluetooth off & on, checking outside the store @ the front door, inside the store, ..don’t think it is my phone cause I have no trouble with CVS, Publix, Target, Walgreens, or WalMart…use to be able to get these 3 stores just outside the door but not in the month of May… TJ/Mar had 75 all 8 timesI was there, OshKosh had 100 5 of the day & 120 the other 3 days…..Have also found it does NO GOOD to ‘send problem’ because nothing every happens…..



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ID

#2343672


Review #2343672 is a subjective opinion of poster.


Location

Redwood City, California

Pros

  • Great product
  • Great product makes shopping more fun

Cons

  • Disappointment when there is trouble getting points

Preferred solution

Received missed points



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Diana T Skd



Unable to use my kicks

It keeps telling me that an error has occurred. Try again later its like two weeks and still nothing. Please help

User’s recommendation: Highly recommend. I love shop kicking.

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ID

#2960654


Review #2960654 is a subjective opinion of poster.


Pros

  • We use them all the time
  • Earring points for shopping

Cons

  • Losing shopkicks points
  • Trying to get in touch when there is a problem

Loss

$45



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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer




Saif A Psx



Redeemed gift cards and disappeared before I use them

On October 3rd I redeemed worth $120 Best Buy gift cards and they disappeared after a minute before I get to use them

User’s recommendation: Take a screenshot.

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ID

#2936652


Review #2936652 is a subjective opinion of poster.


Loss

$120
Preferred solution

Full refund



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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer




Kristi S Snp



Bad number given


3.1

i tried to call shop kicks today with the phone number that they have on file and whenever you call the number all it does is tell you that the number that you have dialed will not accept incoming calls

User’s recommendation: Search deeper for a phone number.

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ID

#2934704


Review #2934704 is a subjective opinion of poster.


Preferred solution

My Shopkicks



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New Reviewer



Wendy m Jbf



Showkick is tellme i responsible my cards I never got one at all

Frist of all i an not happy I cannot talk to someone livebut I am having issue getting my gift card it said I already got my kicks it i never got anything shopkick will not connect to PayPal I need some one to help me please I am 60 yr women old school just want my gift card be to be able to get what is mine thank you

User’s recommendation: That some one cate help me I have been trying for a week.

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ID

#2919227


Review #2919227 is a subjective opinion of poster.


Pros

  • Gift cards

Cons

  • Trying to get in touch when there is a problem
  • Not letting you redeem
  • I just want some one to give me a code




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New Reviewer



Augusta S Bhg



I loved getting points but I’m suppended

Nothing I just want to be able to get my shopkick points redeem. I got a new number and it isn’t working. I also bought this new phone and it won’t let me redeemy points.no
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1 comment


Augusta S Bhg




#2069022

It was only 16000 points not dollars



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ID

#2912284


Review #2912284 is a subjective opinion of poster.


Pros

  • Rewards

Cons

  • Lack of response
  • Disappointment when there is trouble getting points




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New Reviewer



Augusta S Bhg



I can’t get my kicks

Why was I band from shop kicks. I haven’t done anything wrong I got a new number and it any reasonisays I’m band. I don’t have

User’s recommendation: I would if I’m not ban.

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ID

#2912264


Review #2912264 is a subjective opinion of poster.


Pros

  • Great product makes shopping more fun
  • Earning points for shopping online

Cons

  • Changing phones and keeping points
  • Lack of response
  • Lodi g my points

Loss

$16000
Preferred solution

Full refund



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PissedConsumer2903489 of Memphis, TN


Can’t retrieve my gift card

I have 147,000 points been trying to redeem a gift card for $50 for the last four days its constantly giving me a error on able to retrieve the $50 gift card
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ID

#2903489


Review #2903489 is a subjective opinion of poster.


Location

Memphis, Tennessee




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New Reviewer



Karen W Xzh



Need credit

I want the credit for my shop kick reward that is not activated or something. Ive called Walmart and there is no history been done on the cards

User’s recommendation: Don’t get a gift card until ready to use that day so you can know it’s activated.

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ID

#2887248


Review #2887248 is a subjective opinion of poster.


Loss

$100
Preferred solution

Full refund



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PissedConsumer2886518 of Defuniak Springs, FL


It will not let me redeem my gift card from my kicks


1.6

Will not let me redeem my kicks for gift card waste of time, don’t do it, this happened to a few of my friend as welltoo

User’s recommendation: Waste of time.

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ID

#2886518


Review #2886518 is a subjective opinion of poster.


Location

Defuniak Springs, Florida




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New Reviewer



tiffany n Cbi



Resolved: Shopkick redeem

Update by user Sep 19, 2021

Company fixed the issue and I have been provided with apology.

Original review posted by user Sep 19, 2021

I have try and try to redeem Shopkick points and it dont work!!!!!! It look like it a scam. I have try and try but know one is helping me..

User’s recommendation: Do not use this app if your new to it…..

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Resolved
ID

#2885774


Review #2885774 is a subjective opinion of poster.


Location

Orlando, Florida

Pros

  • Points and gift cards
  • Fix your system so people get their walkins

Cons

  • Not letting you redeem

Preferred solution

Let the company propose a solution



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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer




Gloria c 1964



Unsatisfactory

I relocated from NY to P.R. Shopped at Walmart and Shopkicks was not available. I actually lost $5 in the process. Please respond ASAP. That way I know to delete the app. Thank you, unsatisfied customer.
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ID

#2879339


Review #2879339 is a subjective opinion of poster.


Loss

$500
Preferred solution

Full refund



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New Reviewer



ralph a Xwh



Rewards not working


1.0

I am unable to redeem shop kicks. This is not a good practice. I will discontinue my shop kicks. I will advise others of the problems
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ID

#2876086


Review #2876086 is a subjective opinion of poster.


Pros

  • Good when they credit u

Cons

  • Do not deliver what they promise

Loss

$276
Preferred solution

Full refund



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New Reviewer



Annie G Dnm



Need help with my account

Can’t get shopkick point to down log to my phone . my phone was stolen last year &;;; has my phone #
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ID

#2873630


Review #2873630 is a subjective opinion of poster.


Preferred solution

Let the company propose a solution



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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer




Debra F Kqt



Not getting kicks and unable to get gift card???


1.0

I walked into TJMaxx yesterday (9-13-2020) and I didn’t receive my points. Then I was going to get a gift card and got “An error has occurred! Please try again. I tried numerous times at the store, when I got home and also today. If this app doesn’t work what is the point!! Previous years I have had no problems and now just BS. I am really upset. I WANT TO USE MY KICKS NOW!

User’s recommendation: THIS APP IS NOT WHAT IT USE TO BE!!

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ID

#2870784


Review #2870784 is a subjective opinion of poster.


Preferred solution

LET ME GET MY KICKS AND USE MY KICKS AS I WANT TO!!! RIDICULOUS.



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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer




Jeremy C Wzv



It said this number does not except phone calls then hung up


1.0

I cant reach the company its a scam! I did everything the app asked for I have enough points for a $10 gift card but I put in my number to verify and it says This number is already in the system. So I give my friends number and 24 hours later still no messages I sent it three times
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ID

#2869528


Review #2869528 is a subjective opinion of poster.


Cons

  • Lack of response
  • Never getting the points that were promised
  • No gift card received

Loss

$10
Preferred solution

Deliver product or service ordered



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Published at Mon, 11 Oct 2021 13:2:1 GMT

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