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MyPerfectCV Reviews, Complaints & Contacts

 

MyPerfectCV Reviews, Complaints & Contacts

MyPerfectCV Reviews, Complaints & Contacts

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MyPerfectCV reviews first appeared on Complaints Board on Aug 15, 2015.
The latest review Money took mount my account was posted on Oct 2, 2021.
MyPerfectCV has an average consumer rating of 1 stars from 8 reviews.
MyPerfectCV has resolved 0 complaints.

MyPerfectCV Customer Service Contacts

+1 855 213 0348 (United States)
+44 808 189 0676 (United Kingdom)
San Francisco, California
United States
Mon 9:00 AM – 9:00 PM
Tue 9:00 AM – 9:00 PM
Wed 9:00 AM – 9:00 PM
Thu 9:00 AM – 9:00 PM
Fri 9:00 AM – 9:00 PM
Sat 9:00 AM – 9:00 PM
Sun 9:00 AM – 9:00 PM


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Use this comments board to leave complaints and reviews about MyPerfectCV. Discuss the issues you have had with MyPerfectCV and work with their customer service team to find a resolution.

MyPerfectCV Complaints & Reviews

MyPerfectCV — Money took mount my account

I did a cv in august with a small charge I now have £16.99 coming out my account I’ve had to cancel my card as I could jot cancel subscription

I have tried to call and explain on the phone to someone who sounded like a robot, and no help
I explained I have mental health problems no understanding

This is a disgrace misleading
Account is
Halifax
Mr joe fisher
Account number
[protected]
And sort code 110253

£16.95 taken on two occasion I want full refund with in 14 days or I will take further action

This is misleading as many have described I. Reviews.

I’d like you note you are dealing with a customer who suffers with mental health there for this can cause further damage and progress symptoms if this needs to take up time amd energy

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S
Suzanne Thompson — USA

Jan 05, 2021

This review was posted by
a verified customer

Verified customer

MyPerfectCV — Signed up for misleading, unwanted subscription

PLEASE BEWARE: this company will try it’s best to con you out of your money!
My husband thought he was just paying a small fee for a trial for one CV with no obvious mention of signing up for a monthly subscription. As we have very hectic lives dealing with 2 autistic children, we didn’t go through our bank statements with as much scrutiny as we should have. It turns out we were sent one email for the initial trial that still didn’t clearly show we had signed up for a subscription (and it went to spam anyway so it didn’t get noticed right away) then no other emails or information or anything from them at all for 3 years! 3 years they have conned us out of a monthly subscription with no word from them at all, even going so far as to frequently change the name of the payments on our bank statements to keep it less obvious so we didn’t spot it, so very devious of them. As I said, we have an extremely hectic and all consuming life with 2 disabled children and we really don’t need this too. They took ALOT of our money and we haven‘t even used their services in any of that time. My Husband tried ringing and explaining the situation for the customer service lady to slam the phone down on him then ignore his calls, terrible service! After trying an email instead, we received a reply stating they would only refund £16.95! Is that supposed to be a joke?? We have been wilfully mislead into signing up for a subscription for years costing us hundreds of pounds. Any help in this matter would be greatly appreciated as I will be taking this further.

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K
Kachy Goldmine — USA

This review was posted by
a verified customer

Verified customer

MyPerfectCV — subscription

They are a bad company and try to scam people of their money. I don’t understand why they rip people of their money and refuse to offer refunds even when your subscription goes past by one day. First of all unlike other companies they charge you for the trial period, they don’t send out cancellation reminders like Netflix or LinkedIn and are just totally rubbish at offering any support. Do not use them. They keep saying there’s no higher authority to assist and that’s because they are completely aimed at scamming people of their hard earned money.
Avoid at all costs

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MyPerfectCV — took payments without authorisation

I had requested to cancel a subscription due to the PDF to Word format being dreadful and missing 97% of text. Apparently they haven’t seen the email and have now charged me for March, April and May. They passed it on to their “management team” who took no further action. With proof of the email and proof of them taking money from my bank account without authorisation. This has been raised to trading standards and the bank.

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L
Lindsey campbell

This review was posted by
a verified customer

Verified customer

MyPerfectCV — No Service

appalling website with no customer service, you should know.
I tried to cancel my free-trial because they said without doing it they will start charging me. The cost is not cheap.
The information from the email said I had to contact their customer service. But no one ever answered. I called them multiple times and all of them were useless. Then I left several messages and sent 4-5 emails. Got nothing instead.
What am I to do? Is it done on purpose in order to make me pay for the first day of a paid membership? I don’t need it, please, stop it!!!

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T
Toufee

This review was posted by
a verified customer

Verified customer

MyPerfectCV — Avoid!!

I used MyPerfectCV only once about six months ago. But all these 6 months they were taking my money without me permission and in total they owe me over $100! I tried to cancel my account but it was not possible, so I asked them for help. They assured me that my account was no more active but later I found out that it was still there!! Demanded my money back, but they never replied, so I had no other choice and cancelled my card. Avoid!!

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Myperfectcv.co.uk — Advertising a free service then a charge for cv followed by further money taken from account! Misleading and fraudulent.

CV ACCOUNT ID [protected] on 05/01/16 I feel that this service is totally misleading and fraudulent! I used thi…



R
Reviewer73604

This review was posted by
a verified customer

Verified customer

Myperfectcv.co.uk — They took money each month from me

When I searched for the job, I used the website www.myperfectcv.co.uk. I paid for the resume check about $30 and thought that the deal was over. But these guys started to take another sum from me, and it seemed that it was subscription for the services, which I haven’t obtained. I already emailed the owner and asked to stop these charges, but the company didn’t react and these charges continued. I need to stop them or I will lose large sum of money.

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Published at Sat, 2 Oct 2021 5:30:1 GMT

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