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Xbox Reviews and Complaints | xbox.com

 

Xbox Reviews and Complaints | xbox.com

Xbox Reviews and Complaints | xbox.com

Xbox Reviews


New Reviewer


Torey E



Xbox1






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When my son tries to log into his account,it sometimes says it isnt a valid account.When my son tries to log in and does,for some reason it stays on a blank screen.
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1 comment


Julene




#1998027

Having the same issue



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0


0



ID

#2082800


Review #2082800 is a subjective opinion of poster.


Loss

$60
Preferred solution

Try to fix it



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Most helpful review



PissedConsumer2079763


Unnecessary charges


5.0

You guys keep charging me every month for a subscription I never signed up for then you guys charge me again for another that I never approved of period then you guys a try to keep charging me every month this is unacceptable
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ID

#2079763


Review #2079763 is a subjective opinion of poster.



Service


Xbox Membership
Loss

$88
Preferred solution

Full refund



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Supporter




Shean Qmf



2k21 will play and it has deleted itself from console


2.2

I was very disappointed that I had to actually turn around and pay $60 for something that I had free for over a year. Xbox doesn’t give you a warning that games are being ended or when you pay for ultimate game pass I think you should continue to claim your awards long after the end.

User’s recommendation: Be as cognizant as possible of what you buy.

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ID

#2873724


Review #2873724 is a subjective opinion of poster.


Loss

$60



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Garrett V Jku



My game wont launch


2.0

Communication seems to be lacking between customers and customer service. Either that or it’s just not user friendly and were all doing it wrong.
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ID

#2873674


Review #2873674 is a subjective opinion of poster.


Preferred solution

Let the company propose a solution



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Anthony F Msv



Signing into my account


1.5

Can not sign in account, can not assign controller a profile god I wish this part was not nesscary .

User’s recommendation: Buy a PlayStation.

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ID

#2873616


Review #2873616 is a subjective opinion of poster.


Pros

  • Other

Cons

  • No help with solution
  • Bad customer service

Preferred solution

Deliver product or service ordered



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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer




Arkeasa B



Fraud charge on visa


1.0

Im requesting a refund immediately. They charged my account and I was not aware its fraud and I need my money back now.
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ID

#2873593


Review #2873593 is a subjective opinion of poster.


Loss

$100
Preferred solution

Full refund



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Harley P Fve



My xbox won’t let me into my account

It won’t let me sign in or even go with you anything on my account using my password yeah that’s pretty much it that’s all I need help with now I won’t
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ID

#2873590


Review #2873590 is a subjective opinion of poster.


Pros

  • I still want the xbox i jus want it to work

Cons

  • Suck

Preferred solution

Let the company propose a solution



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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer




Danny L Vbd



Xbox won’t display on TV

Xbox will not display onto the TV when turned on. Its barley been used and Ive bought multiple HDMI cables for it. My son is bummed out and really wants his Xbox fixed.

User’s recommendation: Idk.

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ID

#2873391


Review #2873391 is a subjective opinion of poster.


Location

Portland, Oregon

Pros

  • Works great until it doesnt

Cons

  • Massive malfunction rate

Loss

$60
Preferred solution

A brand new Xbox series X to replace the broken one.



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New Reviewer



Valla B



Xbox doesn’t turn on


1.5

Pissed off customer have barely had a year and only played very few times!! Turn on it beeps and lights on and then nothing it goes off ive tried resetting but nothing

User’s recommendation: Obviously don’t last no more than a year.

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ID

#2873291


Review #2873291 is a subjective opinion of poster.


Location

Lafayette, Tennessee

Loss

$500
Preferred solution

Full refund



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New Reviewer



Seth J Bbp



Xbox one account

I just need to talk to an actual person to unlock my Xbox live account cause I havent played on it for most of the summer and forgot password. The email its sending my code used to be my high school email which has now been deleted so I just need help
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ID

#2873080


Review #2873080 is a subjective opinion of poster.


Pros

  • Reset my account password please

Cons

  • Cant call automated is not effective with all issues

Preferred solution

Sign into my Microsoft account



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PissedConsumer2873045 of Haliburton, Canada


Hi i downloaded madden nfl 22 on sept 11, 2021 for free with my gamepass. Now 2 days later it wont allow me to play the game. I called and was talking to a support person they had me uninstall the game and wamted to try to re-download it. It wont allow me to…


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ID

#2873045


Review #2873045 is a subjective opinion of poster.


Location

Haliburton, Ontario




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New Reviewer



Oscar R Evm



My online isn’t working

Hello my name is oscar I recently bought a card to get online and it is not selling to work I am trying to resolve this issue
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ID

#2872901


Review #2872901 is a subjective opinion of poster.


Pros

  • Gaming with friends

Cons

  • Terrible over the phone support

Loss

$25
Preferred solution

Deliver product or service ordered



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PissedConsumer2872793 of New York, NY


Charged in my account


1.0

NI was charge my debit card and l didnt authorize and nobody call me by from Xbox. Really but customer service
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ID

#2872793


Review #2872793 is a subjective opinion of poster.


Location

New York, New York




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PissedConsumer2872742 of Memphis, TN


Need help my account is being hacked

My account got hacked. I got the emails of what they changed it too. The person changed it twice now.
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ID

#2872742


Review #2872742 is a subjective opinion of poster.


Location

Memphis, Tennessee




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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer




Marquis G Rbc



Game keeps crashing

Games crashing while playing 2k my career while playing pls fix this its getting annoying and it keeps cutting off
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ID

#2872683


Review #2872683 is a subjective opinion of poster.





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New Reviewer



Nigel B Des



Can’t redeem code

Got a redeem code today from Argos and I typed in the code, and It’s saying this code is not yet active ?
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ID

#2872512


Review #2872512 is a subjective opinion of poster.


Pros

  • No customer service

Cons

  • Authorization

Preferred solution

Let the company propose a solution



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PissedConsumer2871804 of Jackson, TN


I have been banned

I was online playing a game in group chat and I said some pretty vol things and yall banned me for a bit and I understand why I’m a grown man playing an adult game I’m sorry but I spent money on that game and I cant get on please

User’s recommendation: Yall be kinda to one other this has to be a safe environment.

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ID

#2871804


Review #2871804 is a subjective opinion of poster.





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Published at Wed, 15 Sep 2021 13:0:2 GMT