GreenSky Reviews, Complaints & Contacts


GreenSky Reviews, Complaints & Contacts

GreenSky Reviews, Complaints & Contacts

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GreenSky reviews first appeared on Complaints Board on Jul 21, 2009.
The latest review windows was posted on Sep 11, 2021.
The latest complaint greensky credit online credit inaccuracies was resolved on Apr 07, 2014.
GreenSky has an average consumer rating of 2 stars from 15 reviews.
GreenSky has resolved 2 complaints.

GreenSky Customer Service Contacts

+1 844 810 7713 (Patient Solutions)
+1 855 707 4925 (Retail & E-Commerce)
5565 Glenridge Connector, Ste 700
Atlanta, Georgia
United States30342
Mailing Address
P.O. Box 933614, Atlanta, GA, 31193-3614


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Use this comments board to leave complaints and reviews about GreenSky. Discuss the issues you have had with GreenSky and work with their customer service team to find a resolution.

GreenSky Complaints & Reviews

GreenSky — windows

act number [protected] George glynn . I cannot get through to anyone on the phone. have a problem with the credit.. I need to talk to a human being. I have been tryin g to get through to someone for a week.

please have a representative call me. [protected]. [protected]. this is ridiculous. Paid twice, received confirmation numbers. money not taken out of bank account.

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Kevin Frappier — USA

Jul 10, 2021

This review was posted by
a verified customer

Verified customer

GreenSky — Interest rate charged

I would say Greensky is a modern day crook! They change payment days every month at the start of loans trying to charge late payments every month. Be aware of your account especially if you are on autopay. But the biggest ripoff is they charge 9.9% interest a month, yes a month. Its 9.9% a year, its by the month worse than any credit card or card loan you will have or have heard off. They should be shut down.

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GreenSky — Payment

I mailed my payment in on Nov 2nd and it wasn’t posted to my account until Nov. 16th. Greensky blames it on the mail service and Covid for delays. Greensky states it takes 10 days to process. Maybe Greensky needs to hire someone who knows how to process payments and pick up their mail from a PO box everyday.
Totally unacceptable…
My home mortage goes to Dallas and is processed within a week and mail doesn’t go by carrier pigeon.

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GreenSky — my payment

My name is Bonnie Frogg. We have an account with Green Sky. I have received several calls about my payment. The payment of 316.50 was made on 12/9/19. It was done over the phone. The confirmation number is #[protected] from Langley Federal Credit Union. I pay almost all of my bills over the phone, and never have any problems, except for you. I am not paying any late fees, because the payment was received on time.

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FrancesOH — USA

Oct 28, 2019

GreenSky — customer service

I took over my son’s loan with them two years ago. I have been making the payments and my son gave them permission to speak to me regarding the loan. I called today to change my payment source and they refused to let me, because, although they recognized my phone number, social, my son’s name and his previous address, I do not know his current address. I asked for a manager and he told me the same thing, although I knew everything but my son’s new address, and that the automatic system recognized me, I could not make changes to the payment source. I told them fine, since they have put me through loops for two years and are now refusing my information to continue to receive payments, they would no longer receive any payments from me. Realize I am not asking them for anything, I am trying to PAY them, and they still will not cooperate. The stupidest people I have ever encountered in my life.

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GreenSky — billing

I used this company for a promotional offer from my dentist office. Biggest nightmare of my life. Filled out…

GreenSky — loan

Do not get a loan through this company. They literally steal money out of your account. I am in the middle of a dispute with them as I write this. My loan is paid off, but they continued taking money out of my account and did not apply the payoff money to my account. I can’t believe this is through home depot. I’ve dealt with a lot of creditors and this is by far the worst experience i’ve ever had.

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Green Sky and Laser Away — the bill is not what I was told it would be by both christina carpenter at laser away and green sky representative

Complaint to Green Sky on 9/1/2018 at 7:45 p.m. I think this is the second complaint I sent.
Account No…

Jeff Galliher — USA

This review was posted by
a verified customer

Verified customer

Greensky Suntrust Bank — payments are not credited to my account in a timely manner

Greensky Suntrust never credits my account for payment until at least 1 week after receipt. They have taken up to 6 weeks to post payment after receipt. By not crediting my account when payment is received, they are charging me an unfair amount of extra interest. Resolution would be for Greensky to credit my account with the extra interest they have charged by not crediting my account with payment when received. Account number [protected].

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GreenSky, LLC — hvac equipment

In August of 2015 I contracted with a local HVAC company to install a specific brand, 3.5T piece of equipment…

Joanna I. Moore — USA

This review was posted by
a verified customer

Verified customer

GreenSky, LLC — home improvement loan

We were roped into a loan through GreenSky at the recommendation of a foundation repair company we are using. I think mostly to save time, the salesman who did our estimate only put my husband’s name on the loan – though I am the primary manager of the account.

When after the first two months, GreenSky took the money for a payment out of my account without removing it from my balance, I tried to call to remedy the situation. Not only was the customer service representative extremely unhelpful, but she was also very rude. I had to have my husband call to track down the money that GreenSky did not post to my account.

Keep a close eye on your balance if using this company – they’ll attempt to steal from you and give you the run-around if you try to call to track your funds down.

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Green Sky Credit — Denied ability to offer credit to my clients

As a health care provider (chiropractor) I used Green Sky credit to purchase a high end…

GreenSky — poor customer service

When I tried to enroll to make a payment it stated that the account information was incorrect. I called the…

The complaint has been investigated and
resolved to the customer’s satisfaction

GreenSky — greensky credit online credit inaccuracies

GreenSky Credit was offered to me as promotional offer for some windows I was purchasing from a home…

The complaint has been investigated and
resolved to the customer’s satisfaction

GreenSky Trade Credit — Scam

I have had a card from them for several months, and a few days ago had a charge declined. I waited until…

Published at Sat, 11 Sep 2021 17:30:1 GMT

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