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Playstation Reviews and Complaints | playstation.com

 

Playstation Reviews and Complaints | playstation.com

Playstation Reviews and Complaints | playstation.com

Playstation Reviews

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New Reviewer


Larry D Mhe



They are charging my credit card without my approval


1.0

There’s no way to reach playstation. IGot one month membership in January 11thI did not like it I get rid of my playstation at the end of January in somehow day of charged over a $150 on my credit card open the past 5 months multiple charges monthly I cannot reach nobody

User’s recommendation: Don’t deal with them.. they will steal your money.

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2 comments


IhaveAlife




#1981991

Best to use paypal as a medium or something similar that PSN accepts. They will be the ones in contact with PSN, but unfortunately it will get you in a temporary ban for (refund) chargeback which happened on my case via paypal. I do agree customer service is hard to get a hold of, I asked my bank to have if refunded, but they suggested to contact company directly.



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PissedConsumer1972653




#1972653

Looks like you left your card info on that Playstation. Of course that’s not your fault…



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ID

#2039100


Review #2039100 is a subjective opinion of poster.



Product


Playstation Subscription
Pros

  • Rip off
  • Playstation never has fixed a issue if my accounts been stolen

Cons

  • Very bad customer care
  • Need my money back

Loss

$142
Preferred solution

Full refund



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Malique L



Wrongfully suspended

Someone’s brother was arguing with their sister’s ex-boyfriend in a group chat he had made, and the boyfriends’ dad took his phone and wrongfully reported me and my friend in the process of him reporting the brother.
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ID

#2861719


Review #2861719 is a subjective opinion of poster.


Preferred solution

Let the company propose a solution



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PissedConsumer2861675 of Fort Worth, TX


I got banned for a month

It was a pair of breast on a shirt on nba2k22 and it wasnt on my shirt it was on the other dude shirt

User’s recommendation: Don’t send screenshots.

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ID

#2861675


Review #2861675 is a subjective opinion of poster.


Location

Fort Worth, Texas




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PissedConsumer2861626 of Fort Worth, TX


I got banned for no reason

I sent a screenshot that wasnt mine but I got banned and he didnt&;;;;;!:!:!:!!:!:!:!:!!:!:?:):))?:!!:!:)

User’s recommendation: Don’t send screenshots or messages.

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ID

#2861626


Review #2861626 is a subjective opinion of poster.





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Brittany M Gbi



Ps5 hdmi on game not working

my HDMI cord is not working and like every time I put it in the TV it don’t show no picture I wanted to know what was the problem because I think I seen you in the back of my PlayStation is.
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ID

#2861589


Review #2861589 is a subjective opinion of poster.


Pros

  • Great games

Cons

  • Its great graphics

Preferred solution

My ps5 hdmi fix



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Wrenn H



Missing package

PS5 never delivered. UPS said it was delivered. The package never came to my address I have proof. There is no Carol at my address
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ID

#2861538


Review #2861538 is a subjective opinion of poster.


Pros

  • No customer service on calls
  • Fun game system backed by a huge thieving company

Loss

$500
Preferred solution

Full refund



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New Reviewer



John A Fko



Issue with a purchase

My son bought the wrong version of 2k basketball. He accidentally bought the ps5 version. He wanted to buy ps4 version. I was charged for both versions. John Algieri whitrma@***.com 401-714-****
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ID

#2861451


Review #2861451 is a subjective opinion of poster.


Loss

$120
Preferred solution

Full refund



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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer




Cedric J Vcr



Preorder issue

I pre ordered nba 2k22 75th anniversary edition for ps4 and was supposed to come with ps5 digital voucher code but the voucher code was for the ps4 version so now I have and paid for 2 copies of nba 2k22 for ps4!!! I can’t get in touch with an6to fix this!!!!
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ID

#2861266


Review #2861266 is a subjective opinion of poster.


Loss

$107
Preferred solution

Let the company propose a solution



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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer




Lavell C



Can’t add funds to my account

Cant add funds to my account I add a credit card dont work I add PlayStation money it dont work whats going on
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ID

#2861195


Review #2861195 is a subjective opinion of poster.


Pros

  • I need the code so my son can get to play on his game

Cons

  • Customer service issues

Preferred solution

Deliver product or service ordered



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New Reviewer



Josh H Ajt



Playstion plus don’t work after I bought it and paid 60 dollars for the yearly pass not happy


1.0

Don’t buy yearlys they don’t work I bought one and it never took to my system and I’m pissed feel like I got ripped off
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ID

#2860993


Review #2860993 is a subjective opinion of poster.


Cons

  • Need my money back

Loss

$50
Preferred solution

Full refund



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PissedConsumer2860838 of Augusta, GA


I was charged twice when purchasing Madden

When I got my credit card bill I was charged twice for a download of the new Madden. I am working on the road and my wife called and asked me to call you and get one of the charges taken off. If Im going to have this problem in the future I wont purchase with you all again. Please take care of this issue. My gamer tag is Lowerider1960 and my name is Kenneth Lowe.
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ID

#2860838


Review #2860838 is a subjective opinion of poster.


Location

Augusta, Georgia




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PissedConsumer2860824 of San Antonio, TX


I put my card on my ps4 and it wont take


1.8

So I bought a 3-month membership card and I try to put it in so many times and it will not take it at all
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ID

#2860824


Review #2860824 is a subjective opinion of poster.


Location

San Antonio, Texas




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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer




jonathan b Zkh



I need help with account

i can not find my account any where but i have friends in the area that can see my profile not access it idk if that helps but i jus need to find my account i have 193 games on there which i will not be buying over again so plz i need some help asap brizzle12888 online i’d don’t no my pass word or the email for it i’ve have tried resting password my self n having no luck plz some one help me out
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ID

#2860762


Review #2860762 is a subjective opinion of poster.


Loss

$3000
Preferred solution

my account back



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New Reviewer



Jose M Oqk



Me robaron mi cuenta psn

Alguien acceso a mi cuenta desde una computadora y la cambio el email y la contraceña y en esa cuenta to tenia todo necesito recuperarla la cree en mi ps4 ayudenme a recuperarla por favor
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ID

#2860074


Review #2860074 is a subjective opinion of poster.





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New Reviewer



Jack B Ibu



Please help

So someone was on my account and got me banned for the 4th time he sent something inappropriate and spam reported me can I please get my account back. I told my mom about this problem and she tried to call but it wouldnt work so please contact me my number is +156******** and my email is jrmbjr2008@***.com
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ID

#2859642


Review #2859642 is a subjective opinion of poster.


Location

Miami, Florida




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PissedConsumer2859348 of Louisville, KY


Need to change phone number and refund

Can’t talk to a live agent. I changed phone number and I have 2step verification on because someone was using my account. Also need refund purchase I did not make
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ID

#2859348


Review #2859348 is a subjective opinion of poster.


Location

Louisville, Kentucky




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Published at Sat, 11 Sep 2021 13:0:1 GMT

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