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22188 DOORDASH Reviews and Complaints

 

22188 DOORDASH Reviews and Complaints

22188 DOORDASH Reviews and Complaints

DOORDASH Reviews


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Kara L Gpq




1.0






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My order that was over $30 was never received. I never received a call from the office about the driver (Donald M.) requesting access to get inside the apartment complex, which I specified in the instructions. The driver never called me to ask more information if he…


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14 comments


PissedConsumer2011381




#2011381

Just yesterday, I ordered groceries from Whack-Mart and the Door Dash driver they used, named Malcolm, failed to deliver my groceries and then marked it as delivered. I think that slimy pos stole my stuff.

I called Door Dash and they tried to get a hold of him and he wasn’t answering. He either made off with my groceries or he got into an accident. Not sure which. But it better have been the accident, because if it wasn’t, it’s about to be…as in an accidental FIRING (I hope).

Consequently, I will only order from King Soopers, Target, or any local place from here on out.

I only tolerated Walmart because they did have cheaper prices, but that does no good if they can’t deliver the stuff without the services they use RIPPING me off by not delivering my *** so that may very well be out the window completely. WM *** me over in the past before…this is the LAST time.



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Featured
ID

#1908161


Review #1908161 is a subjective opinion of poster.


Pros

  • Delivery
  • Fair price

Cons

  • Failed to deliver
  • No verification process by delivery person of recipient order
  • You can get charged without getting food

Loss

$28
Preferred solution

Full refund



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Most helpful review



PissedConsumer1076631


Unbelievable!!! After many, many bad experiences with Doordash, I finally gave up on them. I went onto my account to delete it and found out that there is no way to do so. I believe that this practice of not allowing a customer to delete their account borders on fraud….


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161 comments


Reza




#2014907

Doordash is awful. Their drivers are the worst.

I had more than a few drivers take my order and leave it at a location other than the one I specified. What you have to do is complain to Doordash corporate. Demand that you receive a full refund on all horrible experiences with their unprofessional drivers. If they don’t do a full refund contact your attorney general in your state.

This will force Doordash to do two things: One, they will hire better help and punish horrible drivers that can’t follow instructions by kicking them off the app. Or two, keep sending in complaints to your attorney general when they mess up and don’t do a full refund.

Eventually the AG will move against them. Its either shape up or ship out Doordash.



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ID

#1076631


Review #1076631 is a subjective opinion of poster.



Product


Doordash Account
Reason of review

Return, Exchange or Cancellation Policy



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Nakiyah Eed



Missing food


2.3

Every time .something is missing and restaurant blames door dash and vice versa .hey if its a kids meal you can plan on it missing something ! .the door dash doesnt give an option for side for shuckers .so I got 2 chick fingers In a box .nobody could figure out to throw some fries in there ? Onion rings missing .can I just get my $ back Im over every single time *** is missing .some dashers offfer to go out of their way and pick up from a store .some dont .never know what your going to get .Russian roulette is not what Im trying to play at meal time .especially when Im paying twice as much as if I picked up !
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ID

#2710135


Review #2710135 is a subjective opinion of poster.


Loss

$5
Preferred solution

Price reduction



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PissedConsumer2710031 of Washington, IL


Bad service

Twice now I have gotten my money back! Its about $70. Two different orders one was back from dec that h never credited me money back
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ID

#2710031


Review #2710031 is a subjective opinion of poster.


Location

Washington, Illinois




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Camry Zkx



Issues


1.0

No help wasted my time for 2 hours. Want a call back ASAP. Someone without an accent I can understand call asap
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ID

#2709870


Review #2709870 is a subjective opinion of poster.


Pros

  • Many well paid employees wanting lunch

Loss

$50
Preferred solution

To talk to someone other than a call center



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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



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Jeremy S Gkp



Dear Door Dash, I would like to thank you for your considerstion and this wonderful opportunity to represent your company in my local areas. You have flagged my application for two charges that have appeared on the background check you have initiated. I have only been…


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ID

#2709575


Review #2709575 is a subjective opinion of poster.


Location

Sylva, North Carolina




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Cieara Bnx



My driver says the order was already picked up but it was not delivered to me

My order said it was picked up an hour ago, and my driver called to tell me that my order was picked up by someone else. This is ridiculous.

User’s recommendation: Don’t use DoorDash. Use uberEats.

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ID

#2708949


Review #2708949 is a subjective opinion of poster.


Loss

$23
Preferred solution

I have no idea. This is absurd.



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PissedConsumer2708515 of Orlando, FL


*** service

Horrible No responsibility of Chilis Good luck attitude Never again! No one cares 3 hr delivery from. 1/4 of a mile away Manager has 0 people skills Owner needs to re evaluate his staff And his delivery company!!!!!!!!!!!!!?? I wish I could stop, but they are asking for more negativity

User’s recommendation: Run.

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ID

#2708515


Review #2708515 is a subjective opinion of poster.


Location

Orlando, Florida




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PissedConsumer2708413 of Denver, CO


Customer support


1.0

I went to place an order and it said that my account has been deactivated so I stayed on the phone about 15 minutes to 20 minutes waiting being transferred to finally be told that my account has been deactivated but I needed to change my device and my card of payment. Like I just ride around with two or three phones that I can switch devices with Im a truck driver Im trying to eat
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ID

#2708413


Review #2708413 is a subjective opinion of poster.


Location

Denver, Colorado




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Arvis Tfc



Didn’t get the food I ordered

I placed a order with door dash and never got the food or the drinks or nothing I want my money back
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ID

#2707524


Review #2707524 is a subjective opinion of poster.


Pros

  • Nice people

Cons

  • Driver was lost for over 40 minutes

Preferred solution

Full refund



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New Reviewer




Amber R Bzk



Never delivered

I ordered from Walgreens and they delivered to the wrong address And door dash will do nothing about it. They are down right horrible and I will NEVER use them again and I will make sure other people know.
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ID

#2707109


Review #2707109 is a subjective opinion of poster.


Cons

  • Drivers cannot find locations

Loss

$32
Preferred solution

Deliver product or service ordered



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PissedConsumer2706883 of Toledo, OH


Wrong Order Twice in One Week


1.0

DoorDash bought me the wrong order twice in one week and didnt correct it. They just refunded me my money but I was still hungry. The second time the store offered to remake the order and only needed a DoorDash driver to come get the order. DoorDash said it wasnt possible for them to send a new driver.
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ID

#2706883


Review #2706883 is a subjective opinion of poster.


Location

Toledo, Ohio




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PissedConsumer2706368 of Waco, TX


One of your drivers rear-end my car

one of your drivers rear-end my car and would like to know who do I contact your insurance department
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ID

#2706368


Review #2706368 is a subjective opinion of poster.


Location

Waco, Texas




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PissedConsumer2705757 of Opelika, AL


Responding

I have no complaints at this time. Im just deciding on if I want to order tonight but I think Ill just wait until tomorrow at lunch.
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ID

#2705757


Review #2705757 is a subjective opinion of poster.


Location

Opelika, Alabama




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New Reviewer



Marilena Gjg



No delivery

I paid for food I did not get food! I will suefuck u FYI let u *** u *** u *** u *** u *** u *** u *** u

User’s recommendation: UhhhhhhhhhhhhhuuhhhhhhuhhhhhhhhhhhhhhhhhhgyyyyyygyygggyyyMmmmmmmmmmmmmmmmm.

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0



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0





ID

#2705575


Review #2705575 is a subjective opinion of poster.


Loss

$20
Preferred solution

Full refund



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New Reviewer



Tonya b Hsv



Dasher.App sucks


1.0

I’m a dasher, and, I’m extremely pissed. DoorDash is so *** They have major issues with app glitches. I have been *** out of my pay almost every single day, and it’s on their end. It’s either they’ve sent me for an order that’s been picked up already, or, the app glitches and pauses itself. Plus, not to mention the red card they have you use barely ever works. Just recently I went to pick up my orders and I spent 2 hours waiting because the red card kept being denied. Each time this happens I’m never reimbursed for any money I missed my gas my time or anything . reimbursed r

User’s recommendation: For future drivers good luck with it.

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ID

#2705513


Review #2705513 is a subjective opinion of poster.



Service


Doordash Vehicle Driver
Pros

  • No pro all cons

Cons

  • Never reimburse drivers for money lost
  • Your company
  • Accept order 30 minutes away and pick up time is 10 minutes away

Loss

$250
Preferred solution

Let the company propose a solution



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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer




Gurtha Sjx



I did not receive my order


2.0

I didnt receive my order. It was picked up by the driver and never delivered. It took me three hours to get through the door Dash customer service. To give them my complaint of my food that was not delivered.When I finally got through they spoke with Pollo Campero and re-ordered my food. My order was not correct. I did get my plantians and fries. I never had this happen before. Its not the end of the world , but Ill think twice before having something delivered again.
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ID

#2705496


Review #2705496 is a subjective opinion of poster.


Preferred solution

Door dash credit



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Published at Sat, 24 Jul 2021 13:0:1 GMT

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